Getting My Walk-in Tub Company Charleston To Work

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Pipeline dripped once again next day as well as he came buy and repaired it again. By this time the ceramic tiles where coming up and rug was wrecked.



We have actually called and left messages lots of times and also no one returns our phone call to allow us know what is going on. Lots of telephone calls over three months as well as no return calls. I am 90years old and also do not require this agravation. Desired Outcome, Get in touch with by the organization; Repair; Complete the task, We have actually spoken to the customer and requested the fixing estimate from their professional.

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They left a mess in the driveway, basement and also one person threw up in front yard. Broke bathroom and also it leaked in cellar after salesman stated they would certainly need to remove it.

After duplicated conversations as well as them not revealing up we told them to deal with the leaky home window. Once more was told they do not do home windows and were told the home window requires to be replaced. Desired End result, Billing modification, We spoke with the consumer on October 5th and all problems have actually been resolved with the exception of the window.

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(The consumer showed he/she DID decline the reaction from the company.) Safestep never ever accepted remedy problem. I was informed to get estimate and after that they would determine if the window repair or substitute would be covered. He (James) would certainly need to take it to his superiors to see if it would certainly be authorized.

09/23/2021On Aug 3, 2021 I offered a $2000 deposit to purchase a stroll in tub. It was going to be funded as well as set up for set up in Sept 15,2021. My money never obtained approved as well as I have been contacting us to obtain my deposit returned. Today I have left messages to both the business and my salesperson to examine the condition of my return.

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Preferred Outcome, Reimbursement, We were educated on September 22, 2021 by Mr. **** that he had notified the funding firm, which was exploring offering him with a lending, that he no more wished to move forward. The refund was processed into accounts payable that day. It might take 10-14 days for Mr.

(The customer showed he/she DID decline the reaction from business.) The minutes they recognized I wasn't approved for money, I need to have been notified. I shouldn't have to call all the read more numbers I can find to get my refund. It is a genuine trouble to stand up an additional firm that is providing the same service to wait till I get my refund.

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When I tried to make use of the tub, the breaker kept stumbling. On Jan 21, 2021, I tried to utilize the bathtub. My child maintained resetting the breaker but it stumbled each time I attempted anything on the bathtub. I called Amir and he came out Jan 26. He inspected everything out as well as go to this website informed me he needed to purchase some components.


I told her that somebody had actually currently come out and was caring for it. (proceeded) Preferred Outcome, I want this tub out of my home, my total reimbursed, $2,500 for the updated hot water heater that, I am composing to reply to Ms. ***'s issue. I want to say sorry for the problems she has actually had with her walk-in bathtub.

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We have contacted Ms - walk-in tubs Charleston,. *** and also we are going to change her present walk-in bathtub with a new walk-in tub of the very same design and also size with the very same warranty. When the brand-new walk-in tub is mounted and she is completely pleased with the tub and also the installation, we will resolve the trouble she has actually experienced during the period where she was unable to utilize her walk-in bathtub.

This is a continuation of a previous problem discover this that was not resolved to my satisfaction. Grievance affixed. We are not able to read the accessory submitted by Ms. ***. bath remodel charleston sc,. When we try to expand it, the type becomes also blurry to check out. *** Record Attached *** This is a continuation of my previous problem that was not resolved to meet my fulfillment.

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Brian ******* called and also stated he wishes to get me an entirely new bathtub. I asked him what type of compensation I would certainly enter enhancement to a new bathtub. Whenever I asked him, he would certainly state, we will have to wait to see what prices are included with the brand-new tub.

Saturday, June 26, my brand-new tub was ultimately installed. Obtained in touch with Brian M ***** on July 9. After the brand-new tub was mounted, he said it ran out his hands and one more division would be managing the finances. Whenever I called him, he would certainly say he would certainly call me back in 10 minutes.

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On July 13, I had a missed out on telephone call from somebody from finance. When I ultimately obtained him, he started out claiming they normally pay $100 a month but given that it had actually been six months, he would certainly give me $200 a month.

He said, well I might have gotten you a booster. I currently had a booster that did no good. I had to obtain a bigger heating system. He said he would certainly provide me an additional $1,000 off due to the water heating unit. I informed him that I would not approve less than $8000.

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